Refund Policy

Last Updated: October 29, 2025
Website: https://supersmartbundle.com

Thank you for shopping at Super Smart Bundle.
We strive to provide high-quality digital products and ensure customer satisfaction.
However, because our products are digital and instantly downloadable, we follow a strict refund policy as outlined below.


1. Digital Product Policy

All products sold on Super Smart Bundle are digital downloads (such as templates, thumbnail packs, bundles, and digital assets).
Once you have gained access to the product files, we cannot offer a refund, exchange, or cancellation.

This is because:

  • Digital products cannot be returned once downloaded.

  • You receive instant access to the full product immediately after purchase.


2. Refund Eligibility

We offer refunds only in the following rare cases:

  • You were charged twice for the same product.

  • The product file is corrupted or missing essential content, and our team cannot resolve it.

  • You did not receive the download link or access within 24 hours of purchase, and support is unable to provide it.

If you believe you are eligible for a refund, please contact our support team within 3 days of your purchase.


3. How to Request a Refund

To request a refund, please email us at:
📧 support@supersmartbundle.com

Include the following details:

  • Your full name

  • Order ID / Transaction ID

  • Date of purchase

  • Reason for the refund request

  • Screenshot or proof of payment (if applicable)

Our team will review your request and respond within 2–3 business days.


4. No Refunds for These Cases

Refunds will not be issued if:

  • You changed your mind after purchase.

  • You expected features not mentioned in the product description.

  • You purchased by mistake.

  • You face compatibility issues due to your device or software (if product details clearly specify requirements).


5. Product Support

If you face any issues accessing or using your purchased digital product, please contact our support team at support@supersmartbundle.com.
We will assist you promptly to resolve any technical or download-related issues.